What is the Third Interview for?

Stock Traders Conducting InterviewLet’s talk about the first, second, and third interview process which is a selection process for many organizations.

Gone are the days of immediate hire, or rather, on the spot. It is the case that with unemployment rates rocketing for some parts of the nation a selection process would be wise, and a chance to screen out and eliminate.

I had the opportunity to experience such before, however; for some organizations, or industries such where one will work the phones some have their first interview right over the phone.

Why the third and a fourth interview then?  

Tory Johnson (2015), CEO of Women for Hire wrote:

Some companies start with a phone screening and then move to face-to-face interaction. Other companies start with an HR behavioral interview and then move on to an interview with the manager you’d be reporting to, then invite you in for testing. Still others require several interviews with several members of the team you’ll be working with. It’s perfectly alright to ask during your first interview what to expect, but often the process will change depending on the level of job you’re looking for and the number of candidates the company is considering. Second interviews (and any interviews beyond that) should be treated with as much professionalism as the first meeting. At this point you know they’re interested, but you have a few more runs around the bend before reaching that finish line. A huge mistake job seekers make is thinking the second interview is just a formality. You don’t have the job yet. Follow these tips to make sure you’re in top form ’til the very, very end (Johnson, 2015, para. 2).

For me, I thought the process a good one. As a jobseeker I want to learn all I can about a company just in case I am hired beyond my own research. It is important for me to work with honest people just as I am sure its important for them as I am.

In times past, or rather, through the years of the job hunt there has only been I fill out the application, get a call, the interview and then hire. However, this is minimal information compared to the wealth out there to be learned for some companies. Hence, in light of this I can arm myself with appropriate answers that may be appropriate depending on the interview.

Morgan & Stark (2014) gave a list to determine mental capabilities stating that there are a number of tests or evaluations to be given which determine the minds of perspective employees. To name a few, they are, (a) The Big Five Personality traits, (b) Core Self Evaluations,  and (c) Emotional Intelligence.


In essence, I believe that the company gets a good employee by digging into their minds beforehand.

 

 Related Article

Ace the second Interview…and the Third

Business Law and Ethics|Legal Underpinnings of Business Law

images (5)  Today it is apparent that businesses in the United States have had problems with their owners’ and managers’ practices of being transparent and free from fraudulent activity concerning  dealings with partners, employees and consumers. It is the case, that many people have been harmed because of a business collapse under unethical leadership tactics.

In explanation, of unethical leadership tactics within a company the repercussions of such activities can be detrimental to not only consumers, but investors and employees. In preparedness for these kinds of situations the United States Congress has developed, and passed laws to thwart shady dealing by shady corporations; such as the Dodd-Frank Wall Street Reform and the Consumer Protection Act of 2010; as well as, the Consumer Financial Protection Bureau [CFPB] which for all purposes as noted by Seaquest (2012), “Increased oversight of the financial industry and was a preventative measure to risk taking and deceptive practices in areas such as mortgage lending” [The Regulatory Environment Section; para 1].

Concerning regulating the business environment –standards have been set that would protect both business and consumer. In this article, however, the businesses are deemed small and there is discussion of the Tinker and Taylor’s Home Security Service owners who have taken on certain business titles and by law have specific responsibilities when they breach a contract; such as is found in (a) Sole Proprietorship, (b) General Partnership, (c) Limited Partnership [LP], (d) Corporation [Corp], and (e) Limited Liability Company [LLC].

In business law, both parties enter into a contractual or verbal  agreement which says that Tinker’s Home Security Service install their systems free and monitor them monthly for a standard cost of 48.00 plus applicable sales tax per state allowance. In the first analogy of sole proprietorship Tinker and Taylor’s Home Security Service is being sued. Here are the problems with sole proprietorship as determined by the people at SBA.gov (2014) who state the disadvantages are that they could face sole liability (SBA, 2014) which makes sense since they own the business by and for themselves.

Here are the disadvantages to starting this type of business, but can also suffice to conditions that they could face in court:

  1. Unlimited personal liability. Because there is no legal separation between you and your business, you can be held personally liable for the debts and obligations of the business. [In this case, a suit takes money to defend oneself, that is, in the case of obtaining an attorney].
  2. Hard to raise money. Sole proprietors often face challenges when trying to raise money. [In this case, a sole proprietor’s money is not separated from home and business in the instance of cash flow. In essence, most people who own such businesses could consider this business their sole livelihood so extra money for court fees, unless, the owner sues a customer is out of pocket].
  3. Heavy burden. The flipside of complete control is the burden and pressure it can impose. You alone are ultimately responsible for the successes and failures of your business. [Hence, it is the case that a failure for the business could be a law suit which can impose harm to the business; such as damages paid out] [Disadvantages proprietorship Section] [Emphasis added].

In the case of the General Partnership for Tinker and Taylor’s Home Security Service establishing the business was relatively an easy one there was not application with the state and all was needed was for the partners basically to know how to install the systems, however, since the suit is against them the partners cannot agree to which the suit should attributed. After all they are both owners of the entity and since both own both are responsible. There are risks that can be gathered here, or rather, be taken heed of for future reference. In the article, “Sole Proprietorship and General Partnerships are Risky Business” the pronunciation of the risk stated, “If you are a co-owner of a business, and you have not formally created a corporation, LLC, limited liability partnership, limited partnership, or a limited liability limited partnership, you are operating a general partnership. This means that you have unlimited, personal liability for all of the businesses debts, including the acts of employees. In addition, in a general partnership, you also have unlimited, personal liability for the acts of all of the other owners” [Partnership Liability is a Major Risk Section; para. 1]. Therefore, the risk of being General Partner is provoked in the lawsuit. It is the case, that the acts or non-acts of either are the responsibility of both.

For example, in the initial installation of the alarm Partner 1 damages a wall in the home of the consumer and does a shabby job with the alarm so that he malfunctions often. Partner 2 states that damage to the wall is not his responsibility since he did not do the installation because Partner 1 took the call and the repair to the wall should come from Partner 1 since he started the business. Partner 1 screams that he cannot afford such a hit on his already taxed expenses and so forth. In reality Partner 1 did the damage, but since they are partners the damage belongs to both.

In review of the Limited Partnership [LP], the owners of the Tinker and Taylor’s Home Security Service the lawsuit may be more favorable. In this instance what comes to mind would be a sign to tell consumers that ‘Owners are not responsible for damage resulting from installation’ or something more outstanding to inform the customer that basically they are not paying for it, and for this reasons consumers’ should beware of getting professional help. However, if one knows their neighbor is good at what he does who needs assurance? So here is a good reason for a more acceptable outcome in court, according to Stephanie Morrow (2005), author of the article “LLC or LP: What’s Best for Your Business?”

She wrote:

An LP has one or more general partners and one or more limited partners. The general partners participate in management and have 100% liability for partnership obligations. Limited partners cannot participate in the management and have no liability for partnership obligations beyond their capital contributions, protecting them against personal liability for the partnership’s debts and other obligations. They do, however, receive a share of the profits for their involvement as limited partners. Many partnerships are formed as LPs because the limited liability is attractive to passive investors. It is often easier to market limited partner interests as an investment and general partners can raise money without involving outside investors in the management of the business. Assets are also protected in an LP. Unlike a corporation, which allows a shareholder’s stock to be confiscated in a personal lawsuit, an LP has provisions that protect a partner’s interest from being taken away when that partner is sued personally [What is an LP Company Section; para.1].

In essence, in a limited partnership the implications here are that there is no liability beyond that of their contributions. In other words, shareholders have no say in the functioning of management from day to day. Hence, for the Tinker and Taylor’s Home Security Service their breach of contract lies with the owners, Tinker and Taylor not the members who contribute and neither their investment in the company as stated above. For example, Partner 1 is accused of defrauding the customer in their free installation agreement and receives a bill that ultimately goes unpaid and is now on the customer’s credit is not the fault of the partners who have limited claim to the company but the actual owners.

Tinker and Taylor’s Home Security Service, as a Limited Liability Company [LLC] and a Corporation are similar, in that a Limited Liability Company has some of the same exact features as a Corporation, but the question is would how would a breach of promise affect the LLC, or would the two be affected the same? In an LLC company Morrow (2005) wrote:

An LLC is a hybrid business organization that mixes the best of corporations, partnerships, and sole proprietorships. Each owner (also called a member) of an LLC has limited liability like a stockholder of a corporation. LLCs allow any entity, including individuals, partnerships, trusts, estates, corporations, or other LLCs to be owners. They also offer greater flexibility than corporations—like no limits on the number of members—yet they have the tax advantages of a partnership, such as pass-through taxable income and losses [What is a Limited Liability Company? Section; para.1].

So it is fair to say that as an LLC all members are not privy to lawsuits. In essence, we can see that in larger corporations although managers in smaller entities might be privy to lawsuits not all of the players are included in these, such as breach of contract. However, big corporal giants can be included in class action suits such as discrimination and some class action suits are privy to lawsuits such as overcharges and overbilling; however, one might need to narrow down the identity clause there and go after individuals, because identity is difficult to prove with larger corporations seeing there are many business inside the one entity.

There are several descriptions related to the lawsuit against Tinker and Taylor’s Home Security Service and their different establishments; as well as their approach to the breach of contract  suit which in review of the outcome notes that (a) for sole proprietor there will be loss in consideration to damages, (b) the general partnership has as much responsibility to damages in a law suit even if the blame is caused by an employee whether of acts or none acts of the company both partners are held accountable, (c) for LP the liability is more favorable for the partners in that they are more protected, however, the owners are still held accountable, and (d) LLC and Corporations, as mentioned, are not all privy to lawsuits because not all partners are involved as like investor, or rather silent partners. However, there can still be suits brought against individual companies or those who own them. In essence, the outcome here is that sole proprietorship and general partners is taking on a huge risk.

 

Watch: The Secret to Starting a Small Business Online

 

Sources:

Sole Proprietorship and General Partnerships are Risky Business. Business Owner’s Toolkit.

 Corporation Definition

Choose Your Business Structure.

Seaquist, G. (2012). Business law for managers. San Diego, CA: Bridgepoint Education, Inc.

 What’s Best for Your Business? 

 

 

 

 

 

 

 

 

HR Performance Issues and Motivation

customer serviceAbraham Maslow (1954) wrote a basic satisfaction-progression model which adapts to the philosophy of Humanism. Conversely, the humanism approach would show that all people are basically good people, even with the absence of religious thinking; that is, all people [without thought to religion] have the ability to pursue and maintain basic needs. The hierarchy of needs Maslow (1954) developed, and to paraphrase Baack (2012), stated that for all human-beings to be satisfied the physiological needs of “food, shelter, clothing, and sex” must be met. [Maslow’s Hierarchy of Needs Section, para. 1]. These in turn, can lead one to pursue needs outside of themselves such as social circles where one meets friends, acquaintance and work relations. Hence, these social needs if they are successful, in turn, lead to esteem, where people, generally are found to be well-liked and held in high regard, and these are where people know that the work they do has meaning; not only for their feelings of esteem, but in helping other which Baack (2012) stated, “esteem leads to self-actualization”, that is what one does in their life’s work makes a difference. [Maslow’s Hierarchy of Needs Section; para. 2].

The thought of manipulation in the workplace is absolutely appalling. It is the case, that  an employer who would play on a person’s need to get them to do anything for their paycheck is unthinkable, however some do just that.  For example, an employer, whose vision in the beginning was to help people who had difficulty finding employment, and was successful in starting a ‘reputable’ company helping many. However, the original owner, now deceased, the company was wrested by evil men who now use control over the employees by way of trinkets under the guise of ‘a job well done’. It is the case, that incentives should come in the form of additions to pay allowing the employee to buy what he wishes and if its trinkets or material goods he [the employee] wants he is not manipulated to have them. Additionally, Baack (2012) stated, “The need for power suggests the drive to make others behave in ways they would not otherwise choose. When properly channeled, the need for power can be related to managerial success. To do so, power cannot be created or used in the pursuit of personal goals, and the individual should not place influence ahead of effective performance. [McClelland’s Need Theory; para. 4]. Therefore, the acknowledgment of  issues which cause lack of motivation in the workplace with managers who are seen as people of influence, and manipulate by trinkets to persuade their employees to do their bidding unawares; and,  no matter how unethical. Hence, anyone who chooses not to participate is not well-liked by management which Baack (2012) wrote, according to Maslow (1954) can impede progress for an employee.

Assuming that all the physiological needs are met through ones’ paycheck the move to social, esteem, and self-actualization are forthcoming. However, one has to trust their boss, or people in supervision over them to such a degree as to allow credit to them [the employer]; even while, waiting to receive a check.  In the article, “The Top 9 Things That Ultimately Motivate Employees to Achieve”, Glenn Llopis (2012), wrote there are few key things that motivate a person, they are: (a) Trustworthy Leadership, (b) Being Relevant, (c) Proving other wrong, (d) Career Advancement, (e) No Regrets, (f) Stable Future. These are just a few, however, Llopis (2012) concerning trustworthiness stated:

Leaders that have your back and that are looking out for your best interests – will win the trust of their employees who in turn will be more motivated to achieve.    I once had a department manager that always looked out for me.  He was upfront in communicating his performance expectations and his feedback was direct.   He never treated me like a subordinate and looked for ways to include me in senior management meetings.  This opened my eyes to what lied ahead in my career and thus motivated me to reach the next level and in the process exceed the expectations of my boss. [Trustworthy Leadership Section; para. 1].

The scenario where the employer manipulates through the employees’ physiological needs not being met is one of concern, especially when taken from the idea of humanism and the thought that all humans are basically good. Hence, in this case, all people can be considered good until they are proven un-worthy, and this revelation can lead to lack of motivation, or a less than positive image of the employer. Hence, though Maslow’s theory is a good one it does not bring into focus, or rather, allow for greedy employers, or greedy people. Llopis (2012) wrote, “As a leader, be mindful of providing security and stability in how you lead your employees – and watch their motivational levels rise.” [Stable Future Section].

In the article, “The Holy Grail of Workplace Motivation” Skip Weisman (2014) wrote concerning transparency:
For small business owners transparency may be more frightening than autonomy. Transparency is difficult for small business owners because it is opening them up to scrutiny they don’t feel their employees are entitled to….. Transparency breeds significantly higher levels of motivation and commitment because it speaks directly to the level of trust in the workplace. Research has shown that higher levels of trust can be directly related to higher levels of financial performance. Offering transparency shows an employee a direct correlation between their role and the company’s bottom line performance. It allows employees to understand the correlation between their compensation and the results the company achieves. [Autonomy and Transparency Section; para. 1,10].

In this instance, the employer who is not transparent would find it difficult to reward an honest employee, and one can see why not in the sense that wrong doing is shown up by the honest employee who for all purpose is aware of the manipulation. Hence, rewards or incentives which may be well received by needy employees might not be so with on who is honest. In essence, bribes under the pretense of ‘good of a job’ well done are at the expense of the employee and the customers they serve. Hence, to motivate themselves employees, according to Llopis (2012), in the article, “6 Unique Ways to Sustain a High Performance Mentality” to paraphrase stated that the employee should keep a blog to write about lessons and experience which to add, is ideal for those employees who can find no other recourse, except to know what to look for in their other endeavors when searching for employment. [Step6: Write a Blog and Hold Yourself Accountable Section].

Ultimately, according to Maslow having basic or physiological needs met is essential for security in the individual personal life. Hence, the challenge is that these must be met by management which brings further safety to the individual at home, and in the work place. However, the rationale of security is further cemented with (a) trustworthy employers and (b) transparent employers where one’s esteem is made wholesome with shared thinking and goals among superiors and peers. Therefore, if one feels safe then, and esteem is reciprocal this makes one’s work worthwhile. Hence, employers and their management should take measures that all their staff feel their jobs are a safe environment to work to ensure a wholesome environment for everyone.